Wednesday, January 11, 2012

CL&P part "who knows what we are up to now"

Well, it didn't take long for our electric company, charmingly referred to by some as "Constantly Losing Power" to seek a 10% permanent rate increase for an approximate 30% increase in reliability (as reported by Star 99.9 radio station).  So, basically, the company wants more money to do what they were supposed to be doing in the first place - providing reliable service.

The kicker is that CL&P has been spending oodles of money on advertisement:  radio, TV, newspapers, and Internet, trying to tell us that good people work at the company and they want to win our trust and business back.  Well, that's all well and good except for the fact that the money spent on all this advertising (as well as Jeff Butler's severance package which was outrageous given that he failed and had been here for no more than 2 years) could have been put to "increasing reliability" of service instead of wasted on meaningless advertising.  Seriously, whomever is making these decisions for the company, listen closely :  YOU ARE NOT HELPING TO ENDEAR THE COMPANY TO CUSTOMERS BY WASTING MONEY THIS WAY.

Improve reliability first, and then maybe we'll like you.  And stop always raising our rates - especially with the executive compensation packages you put out.

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